ECi News

November 22, 2016

ECi Announces 2016 Everyday Hero Winner

ECi Software Solutions (www.ECiSolutions.com), a leader in industry-specific information technology solutions, announced the finalists and winner of its annual Everyday Hero Award. The announcement was officially made November 2nd during the General Session and Kickoff of Connect Conference, ECi’s annual users’ meeting. 

More »

June 27, 2016

ECi FMAudit® Software Integrated with HP® Devices

ECi Software Solutions (www.ECiSolutions.com), a leader in industry-specific information technology solutions, today announced the integration of its premier managed print services solution, FMAudit® software, with HP® printing and imaging devices. HP devices account for more than 50% of FMAudit’s industry-leading fleet. As with all original equipment manufacturers (OEM), HP device specifications change often, which can lead to incorrect meter readings, inaccurate billing and lost revenue as well as erroneous supplies and service delivery.  The tight integration of FMAudit software with HP’s devices will allow for more accurate data collection, give customers the ability to compare counter totals against the printer usage page to ensure correct billing, and create opportunity for more advanced remote management features to be added in the future. 

More »

November 10, 2015

ECi Announces Toner Depletion Technology for Static Control’s Extended Yield Cartridge Chips

ECi Software Solutions (www.ECiSolutions.com), a leader in industry-specific information technology solutions, today announced the worldwide availability of its patent-pending technology for tracking the true value of aftermarket extended yield toner cartridges. ECi, developer of market-leading FMAudit® managed print services solutions, and Static Control, the world’s leading manufacturer of chip technology for the aftermarket industry, have embarked on an exclusive technology alliance to provide this offering to customers using Static Control’s patented extended yield chip technology and FMAudit’s Central v4.0, featuring patent-pending tracking technology.

More »

September 18, 2015

ECi FMAudit® Onsite Java Version Available in Limited Release

ECi Software Solutions (www.ECi Software Solutions.com), a leader in industry-specific information technology solutions, today announced the limited availability release of a Java version of the FMAudit® Onsite software.  This new option will give dealers more flexibility to install Onsite in customer environments where installing on a Windows PC may not be possible.  Dealers will benefit by having the ability to offer their automated data collection, reports, alerts, and other value added features to more of their customer accounts than ever before. 

More »

July 20, 2015

ECi Announces Integration of FMAudit® Software with Office Document Consulting’s DOC Assess™

ECi Software Solutions (www.ECiSolutions.com), a leader in industry-specific information technology solutions, today announced the integration of its market-leading FMAudit® managed print services (MPS) solution with Office Document Consulting Inc.’s DOC Assess™ equipment-fleet assessment tool. Fleet assessment is a labor-intensive process requiring multiple spreadsheets and extreme attention to detail. Doc Assess automates this process, saving hours of time and greatly reducing errors. The integration with FMAudit will give users of the MPS software the ability to help customers map their equipment fleets for maximum efficiency in both output and cost savings. FMAudit users can now directly access this tool within the software. 

More »

June 11, 2015

ECi Announces First Annual Everyday Hero Contest to Recognize Outstanding Community Service

ECi Software Solutions today announced its inaugural Everyday Hero contest to recognize outstanding community service among ECi’s customer base. The contest will draw nominations from ECi’s customers and their employees who are making a difference in their communities through the contribution of time, effort, assistance and support. The grand prize winner’s charity of choice will receive a donation from ECi of $5,000 and the winning company or individual will receive a cash prize of $500. The winner will be revealed during ECi’s 2015 Connect Conference at Walt Disney World® Resort, which takes place November 9–11. Selection of the finalists and winner will be made by a panel of judges consisting of ECi employees and partners.

More »

April 22, 2015

ECi FMAudit® Teams Up with PrintReleaf™ for Reforestation Effort

ECi Software Solutions today announced an exciting new integration of its FMAudit® print services management software with PrintReleaf, Inc.’s PrintReleaf Exchange™ (PRX) software. Paper consumption is usually monitored to help reduce usage and therefore operating costs. Through PRX, however, dealers using FMAudit software can connect their end user customers’ printer environments to a network of global reforestation projects to help them reduce their environmental impact.

More »

March 12, 2015

ECi FMAudit® and ROI Print Manager™ Integration Now Available in Europe

ECi Software Solutions (www.ECiSolutions.com), a leader in industry-specific information technology solutions, today announced the availability throughout Europe of the integration between its FMAudit® solution and the ROI Print Manager software from Print Control Software Inc. ECi’s premier Managed Print Services (MPS) solution, FMAudit, and ROI Print Manager software combine leading technology for understanding and managing users’ printing data.

More »

March 11, 2015

ECi Announces Patent Pending Integration of User and Device Data

ECi Software Solutions (www.ECiSolutions.com), a leader in industry-specific information technology solutions, today announced the integration of user data information from Print Control Software’s ROI Print Manager product with its FMAudit® Central™ version 4.0 platform. This integrated solution gives dealers the ability to offer additional value to their customers’ managed print/document services (MPS/MDS) programs. ROI Print Manager allows the capturing of the “who, what, when and where” of end-user printing. By overlapping with the meter, service and supply information available in FMAudit and viewing everything in FMAudit Central, dealers will be able to deliver a higher level of customer service, streamline processes and increase their revenue.

More »

December 11, 2014

ECi Integrates FMAudit® Software Supply Quote Capabilities with ECi e-automate® Software

ECi Software Solutions today announced an exciting new advancement for the integration of its FMAudit® print services management software with e-automate® ERP software. Toner reordering is usually a time-consuming, multi-step process undertaken by imaging dealers.  Through the advanced device monitoring and management capabilities of FMAudit software, however, dealers using e-automate can now automatically receive detailed toner supply quotes directly into their business system whenever a customer’s imaging device is low on toner.

More »

November 20, 2014

ECi Awarded Patent for Cutting-Edge FMAudit® Managed Print Services Technology

ECi Software Solutions (www.ECiSolutions.com), a leader in industry-specific information technology solutions, today announced that it has been issued a patent by the U.S. Patent and Trademark Office for its industry-leading FMAudit Managed Print Services (MPS) technology.  ECi’s United States Patent No. 8,825,835 B2 covers FMAudit’s “Status Monitoring System and Method” Invention.

More »

May 30, 2014

ECi FMAudit® Software Now Monitors More Than 5 Million Devices

ECi Software Solutions (www.ECiSolutions.com), a leader in industry-specific information technology solutions, today announced that its FMAudit Enterprise solution has achieved yet another milestone in the imaging industry when it surpassed the 5 million monitored device mark, adding 1 million additional devices to its monitored database in less than a year. Since July 2013, thousands of office equipment dealers have installed FMAudit Onsite™ software at the premises of more than 210,000 accounts, helping FMAudit reach this significant threshold. 

More »

February 18, 2014

ECi FMAudit® and ROI Print Manager™ Now Integrated

ECi Software Solutions (www.ECiSolutions.com), a leader in industry-specific information technology solutions, today announced the availability of an integration between its FMAudit® solution and the ROI Print Manager software from Print Control Software Inc.  ECi’s premier Managed Print Services (MPS) solution, FMAudit, and ROI Print Manager software combines leading technology for understanding and managing users’ printing data. 

More »

January 30, 2014

ECi FMAudit® and West Point Products Develop Unique Program for Toner Resellers

ECi Software Solutions (www.ECiSolutions.com), a leader in industry-specific information technology solutions, and West Point Products, an industry leader in comprehensive solutions for Managed Print Services, have developed a program specifically for West Point Product’s dealers and channel partners to leverage ECi’s FMAudit® suite of products. This new relationship between ECi and West Point Products will allow customers in the West Point Products network to expand beyond the traditional toner-only approach and focus on the increasingly competitive Managed Print Services (MPS) market.

More »

November 7, 2013

ECi Awarded Patent for Cutting-Edge FMAudit™ Managed Print Services Technology

ECi Software Solutions (www.ECiSolutions.com), a leader in industry-specific information technology solutions, today announced that the Canadian Intellectual Property Office has awarded it a patent for its industry-leading FMAudit Managed Print Services (MPS) technology.  Canadian Patent No. 2,615,438 for FMAudit’s “Status Monitoring System and Method” was issued on August 13, 2013. 

More »

October 30, 2013

ECi FMAudit™ and Office Document Consulting, Inc. Form MPS Strategic Alliance

ECi Software Solutions (www.ECiSolutions.com), a leader in industry-specific information technology solutions, today announced a strategic alliance between its FMAudit™ managed print services (MPS) software and Office Document Consulting Inc. (ODC). FMAudit customers will be able to perform an MPS analysis and develop a strategy to engage the sales process faster using ODC’s MPS in a Tablet™. The service provides a tablet that is fully customized and preloaded with all the resources needed to sell MPS, including a drag-and-drop feature for mapping that eliminates the traditionally long period of time associated with printing each device data page and manually mapping devices. 

More »

August 13, 2013

ECi FMAudit™ Eclipses Four Million Monitored Devices Mark

ECi Software Solutions (www.ECiSolutions.com), a leader in industry-specific information technology solutions, today announced that data from more than 4.1 million devices is now actively collected by its FMAudit Enterprise solution offering. This milestone gives FMAudit the largest database of monitored devices in the world. Thousands of office equipment dealers have successfully installed FMAudit Onsite at the premises of more than 163,000 accounts. 

More »

July 30, 2013

ECi FMAudit™ Announces Release of Central Server Version 3.6

ECi Software Solutions (www.ECiSolutions.com), a leader in industry-specific information technology solutions, today announced the release of Central Server version 3.6 for its FMAudit solution. This latest version includes 13 new reports that can be scheduled, native 64-bit support and bulk account creation, device addition entry and meter entry. Schedulable reports available include account, meter and supply management, device analytics, version information and quick Total Cost of Ownership (TCO) reference. For a full list of reports available and revision history, please refer to http://help.fmaudit.com/fmaa/revhistory.html.

More »

November 15, 2011

ECi Announces Release of FMAudit Version 3.3

eCommerce Industries, Inc. (ECi), a leader in industry-specific information technology solutions, today announced the release of Version 3.3 of the industry-leading MPS and business automation software platform, FMAudit. The release includes significant updates, feature enhancements and process improvements for FMAudit Central and includes Version 2.6.9 for Onsite, Viewer and WebAudit.

More »

March 10, 2011

ECi Acquires FMAudit

eCommerce Industries, Inc. (ECi), the leading provider of industry-specific business and e-commerce software solutions, announced today that it has acquired FMAudit, LLC, based in Jefferson City, MO. FMAudit's suite of print assessment, remote meter, supply and service data applications provide real-time information that empowers organizations to automate labor-intensive business processes. 

More »